Returns
-
Returns and exchanges are not supported if you ordered the wrong size, color, or you simply change your mind.
However, in case of a damaged product or a manufacturing error, We offer either a replacement or a refund if you contact us within 30 days of product delivery. Please get in touch with us via our chat facility (bottom left) and provide a clear photo showing the issue.
We can not refund postage. Nor can we refund any fees that PayPal may take, if this was your method of payment. Feel free to talk to us first though. We are always happy to help and solve problems.
It can take 5 to 10 days working days for your refund to reach you. We have no control over this unfortunately; we will work as fast as we can.
if you cant use the chat facilty please contact us at info@silentstr.com
